FAQ
Vault Pro Frequently Asked Questions
What motivated you to create the Vault Sports Box?
What motivated you to create the Vault Sports Box?
We simply saw a widespread problem and wanted to solve it. Nearly 1 in 3 bikes are damaged when shipped (via ground or air). While there’s no shortage of bike cases available, they’re either too pricy, too heavy/clunky, too expensive, don’t offer enough protection or require too much bike disassembly. The Vault Sports Box solves those problems.
Can I ship the Vault Sports Box via FedEx or UPS?
Can I ship the Vault Sports Box via FedEx or UPS?
Absolutely!
Instead of shipping the Vault Sports Box via standard freight, can I travel with it on commercial flights?
Instead of shipping the Vault Sports Box via standard freight, can I travel with it on commercial flights?
Sure can. We designed the Vault Sports Box to comply with airline and TSA regulations and weight limits. You can check your VSB just as you would golf clubs or a surfboard, but we advise checking with your commercial carrier in advance regarding weight limits.
Is the bike-packing process easy?
Is the bike-packing process easy?
Check out our How to Video here.
Can I pack other items in the Vault Sports Box? Along with my bike?
Can I pack other items in the Vault Sports Box? Along with my bike?
Yep. Wetsuit, helmet, shoes, etc. can all be packed in the box around your bike. Again, just be wary of airline weight limits and safety requirements (i.e. shipping lithium batteries, CO2 cartridges, etc)
Where do you make the Vault Pro Box?
Where do you make the Vault Pro Box?
In the great state of Montana. We take pride in American manufacturing!
What is your return policy?
What is your return policy?
Check out our return policy here.