Return Policy
If you're not satisfied, we want to make it right.
In the unlikely event of any damage upon arrival you must report any issues within 48 hours of the product being delivered.
You may return unused merchandise within 60 days of delivery for a full refund (minus original shipping), as long as the item is:
· In new condition
· Accompanied by proof of purchase
· items were not marked "final sale," "as is," or "made-to-order” at time of purchase
· Items are free of any custom stickers, decals, or other modifications
Personalized items, used boxes, or products not in original condition are not eligible for return.
To start a return, please contact us at info@vaultsportsbox.com with your order number and reason for return. We’ll provide next steps and a return authorization if eligible.